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A Letter from the Manager of our Parts Dept.
Sooner or later any piece of equipment is going to need parts and that is what I am here for. As the Parts Manager for hydrograsscorp.com I try my hardest to stock or provide you with the right part for your machine. I have almost 35 years of experience with Finn machines so many times I know what part you need without needing a serial # but there are parts that are specific to certain machines and that is when a serial # is needed. Having a part # certainly helps to locate the part you need as quickly as possible. If you need a parts manual for your machine I can get you one. Just call and order one as though you would a part. We have in stock most all the common OEM parts and many not so common parts that I can ship to you by ground freight, which usually you will have in 2 days. If you do not have an account with us all that is needed is a credit card for your purchase. All of the parts I stock are OEM parts so most of the time they will be identical to the part you have on your machine. Finn engineers, Kubota, John Deere and Cummings have all chosen the filters for the machines for a reason and we feel it is important to replace those filters with what was on your machine when it was new. Many other parts are also specific to Finn machines and need to be replaced with Finn parts. I try to stock what I can but if I don’t have them I have Finn parts on speed dial so I can order them from Finn for you. Ground shipping from Ohio is usually 3-4 days. Downtime is costly and so is shipping parts overnight. The cost of anything today is very important and if parts can be ordered by regular ground shipping before they are really needed it can help to keep costs down. I am here not only for parts but also for service questions. I can help if you are broke down on a job and need to get running. Many times I will have ideas that will get you going and sometimes I will need to have one of our mobile technicians come to you for a more hands on approach. Our commitment to helping our customers is #1 on our list here at hydrograsscorp.com. Since we were in the landscape field for many years we understand exactly what you are going through when a machine breaks down and will try as hard as we can to get you running again. Call 1-800-451-8838 for any questions about parts, service or sales. |